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Order Status Question

Order Status Question

To see an answer, simply click a question below.

1. How Do I cancel or change my Order?

Please contact the Smokazon Team at 1-877-665-2966 immediately if you need to change or cancel your order. If you place your order for overnight shipping or 1 day shipping it may not always be possible to cancel.

2. Where do I check my status order?

After placing an order, you can view the order status 24 hours a day by simply clicking on the "My Account" link at the top right corner above the cart of every page of Smokazon.com From there, you will be able to view information about your order.

3. Would I get an email when my order status change?

You will get an email notification when the status of your order change to shipped. Please allow 48 hours to your order status to be change. If after this period of time you dont see any change please email us or call to our customer service at 1-877-665-2966. international shipment please allow 72 hours to your order status to be change.


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