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Smokazon - Your online source for vaporizers, Grinders s and more!

Shipping and Delivery FAQ

General Shipping Info

To see an answer, simply click a question below.

1. How can I obtain FREE shipping?

There is one very simple way to qualify for free (standard) shipping when shopping at smokazon.com!

Buy more than $49 worth of merchandise, and your golden! Shipping is now on us!
Please see our Shipping Page for more details.

2. Can I expedite my shipping?

The following shipping options are available when you check out. Expedited orders placed before 12 PM EST on a business day will be shipped out the same day. All other orders will be shipped out the next business day.

  • Standard Shipping (delivery within 4-5 business days): $5 Flat rate, FREE Shipping on all orders over $49
  • 3-Business Day Shipping and Handling: $7 per order
  • 2-Business Day Shipping and Handling: $15 per order
  • 1-Business Day Shipping and Handling: $25 per order
  • Overnight Shipping and Handling: $35 per order

Sorry, expedited shipping is not available for shipments to Hawaii, Alaska, U.S. Territories, PO Boxes, or Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.

3. How can I check my order status?

Go to My Account and enter your username and password.

4. How do I return or exchange an item?

Smokazon.com is committed to your happiness. We want you to be as pleased with your purchase as we are in serving you. If you're not happy for any reason, we will gladly accept your return within 30 days of the delivery date. In order to make your return simple and inexpensive, it's on the house and we're picking up the tab! To initiate your FREE return please click My Account for registered users, otherwise you'll just need your order number, which you'll find on your order & shipping confirmation emails from our customer service team. Having trouble, no worries, call customer service at 1-877-766-2966.

For your convenience, you will be able to print a pre-paid shipping label for returns from the continental U.S., Alaska and Hawaii. You may return any smokazon.com product in their original, unused condition for a full refund of the merchandise value. Please see our Return Policy for additional information regarding returns and exchanges.

Exchanges:
For all Exchanges Please Contact Us. We are happy to offer FREE GROUND SHIPPING on all replacement order over $49.

5. I placed my order with normal 4-5 business day delivery shipping, but I need the order tomorrow.

If you've just finished placing your order, please call us as quick as possible and we'll update the Shipping method before the order ships from our fulfillment center. (must be before 1pm EST our cut off time for same day shipping).

6. I placed my order with the incorrect shipping address. What should I do?

If you've just finished placing your order, please call us as quick as possible and we'll update the address before the order ships from our fulfillment center. All order placed before 12pm must be before 12 pm EST, all order after 12pm must be before 4pm EST.

Places We Ship

To see an answer, simply click a question below.

1. Do you ship to Canada?

Yes, on most products. Otherwise, it will be indicated on its description.

2. Do you ship internationally?

Yes, Smokazon.com ship internationally! Your order will be processed and shipped within 72 hours, unless an exception is made (you will be notified and contacted if this occurs), yet the arrival of your product will vary depending on your country and we reserve the right to ship your order choosing any carrier we feel is most appropriate to get your order to you.

3. Do you ship to P.O. Boxes or Military APO/FPO addresses?

Yes, we are able to ship to P.O. boxes or Military APO/FPO addresses via Standard shipping only. Orders to such addresses are not eligible for expedited shipping.

4. How are orders shipped and delivered to Alaska or Hawaii?

All shipping is free, and the packages are sent via USPS Priority Mail. USPS Priority Mail can take 4-5 business days for arrival to these locations.

5. Can I expedite my order being shipped to Hawaii, Alaska, U.S. Territories, PO Boxes, or Military APO/FPO addresses?

Sorry, expedited shipping is not available for shipments to Hawaii, Alaska, U.S. Territories, PO Boxes, or Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.


Let us help you! Call or Text us: 909 729 8940 24/7 - 7 DAYS A WEEK

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