Shipping Policy

Shipping Time and Rates

All orders are shipped within 1-3 business days of placing an order. The date you receive your order will depend on the shipping method you select.

Shipping rates vary depending on region and are calculated when your shipping information is entered during the checkout process. Most orders ship within 1-3 business days from the time of the order is placed. Please note that transit times for the delivery method you select do not include order processing time.

(Sorry, but expedited shipping is not available for shipments to Hawaii, Alaska, U.S. Territories, PO Boxes, or Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.)

Note: Due to product restrictions, some products cannot be shipped to international destinations.

Free Shipping on all Orders of $50 or more!

Smokazon.com offers free shipping on all domestic orders placed on our website with a subtotal over $50.

Spend $50 on any purchase, and you'll receive free shipping - automatically! (Only US addresses, with the exception of Alaska, Hawaii) There's nothing you have to do other than shop! Once you reach the $50 threshold, we'll remove the standard shipping charge.

Discreet Brown-Box Shipping

All orders are delivered in unmarked envelopes and boxes to preserve your privacy. The only identifying mark on the package is your mailing address and ours.

International Customers – Please Note Customs Policy

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to making your purchase.

Please note: It may take a few moments for our system to update all new orders. In the event your order is indicated as "in processing" for more than 72 hours, you will receive an email with further instruction.

You can also reach our Customer Service Center toll-free at (909) 729-8940.